What Information We Collect and Why
When you open an account, we collect the details you enter during registration — your name, contact number, and email address. If you deposit or withdraw through JazzCash, Easypaisa, or Raast, our payment processing records the transaction reference and wallet identifier tied to that transfer; we
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do not store your full wallet PIN or password at any point. We also collect device and session data — browser type, IP address, and pages accessed — to keep your account secure and detect unusual login behaviour. When you use Bank Transfer or Debit Card,
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we retain only the masked account reference required for reconciliation. All payment method data is handled under the same retention rules regardless of which local rail you use. We hold this data only as long as your account remains active or as required by applicable regulations
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in regions where this service is accessible under local law. You may request a summary of the data we hold on your account at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.